5Kount Shipping, Return Policies & Artwork
ART FEES
Each client gets 3 rounds of artwork design at no cost. Fees will apply to any custom item that is not chosen from our templates. If we need to recreate a logo or create custom graphics, a $75 art fee will be collected before any artwork is started. High quality images of team mascots and logos must be supplied to us to be used on our template designs.
ARTWORK DISCLAIMER
Artwork is used for illustration only. Due to the differences in computer screen resolutions, color palette differences, and printer settings, the colors in the online image may not match exactly the color on the final product.
SCREEN PRINTING & POLY PLASTI DECALS
Fees and minimums vary by size, location, and number of colors. Colors are matched to our best efforts. We cannot guarantee a perfect color match.
SIZING
All size charts are approximated; different body types need to be considered when choosing the appropriate size. The average athletes’ body was taken into consideration when creating our apparel items. Fitting samples are available and can be sent to teams for the best fit. A credit card number is needed to send these items. Funds will be authorized but not charged unless items are not returned by the requested date.
PRICES
Contact sales@5kount.com for prices and quotes
TURN AROUND TIME
For Uniforms is approximately 4 to 6 weeks during non-peak time. Rush orders and orders received during peak period may exceed 5-6 weeks. Fees may apply for jobs that need to be rushed. Please contact our sales representative at sales@5kount.com
QUANTITY AND PACKAGE DISCOUNTS
Contact sales@5kount.com for details on minimum and packages
METHOD OF PAYMENT
A deposit of no less than 50% is needed to start the production of any order. The remaining 50% must be paid before shipping. This applies to all check and Credit Card payments. If the full amount is to be paid with a town or school purchase order, it must be issued to us prior to the start of production.
Each client gets 3 rounds of artwork design at no cost. Fees will apply to any custom item that is not chosen from our templates. If we need to recreate a logo or create custom graphics, a $75 art fee will be collected before any artwork is started. High quality images of team mascots and logos must be supplied to us to be used on our template designs.
ARTWORK DISCLAIMER
Artwork is used for illustration only. Due to the differences in computer screen resolutions, color palette differences, and printer settings, the colors in the online image may not match exactly the color on the final product.
SCREEN PRINTING & POLY PLASTI DECALS
Fees and minimums vary by size, location, and number of colors. Colors are matched to our best efforts. We cannot guarantee a perfect color match.
SIZING
All size charts are approximated; different body types need to be considered when choosing the appropriate size. The average athletes’ body was taken into consideration when creating our apparel items. Fitting samples are available and can be sent to teams for the best fit. A credit card number is needed to send these items. Funds will be authorized but not charged unless items are not returned by the requested date.
PRICES
Contact sales@5kount.com for prices and quotes
TURN AROUND TIME
For Uniforms is approximately 4 to 6 weeks during non-peak time. Rush orders and orders received during peak period may exceed 5-6 weeks. Fees may apply for jobs that need to be rushed. Please contact our sales representative at sales@5kount.com
QUANTITY AND PACKAGE DISCOUNTS
Contact sales@5kount.com for details on minimum and packages
METHOD OF PAYMENT
A deposit of no less than 50% is needed to start the production of any order. The remaining 50% must be paid before shipping. This applies to all check and Credit Card payments. If the full amount is to be paid with a town or school purchase order, it must be issued to us prior to the start of production.